Contact BloomChats
Whether you're a creator, brand, or agency — our team is here to help you grow with Instagram DM automation.
General Support
contact@bloomchats.com
Product questions, setup help, and troubleshooting.
Sales & Demos
contact@bloomchats.com
Plan guidance, personalized demos, and enterprise inquiries.
Partnerships
contact@bloomchats.com
Integration, affiliate, and co-marketing requests.
Support Hours
Mon–Fri, 9:00–18:00 UTC
Average first response: under 4 business hours.
Send us a message
Fill out the form below and we'll get back to you within one business day.
Frequently Asked Questions
How quickly do you reply?
Support tickets receive a first response within 4 business hours. Pro and Business plan users get priority routing.
Do you offer live chat?
Yes — logged-in users can access live chat directly from the dashboard during support hours.
Can I request a demo?
Absolutely. Email contact@bloomchats.com or fill out the contact form and select "Request a Demo" as the topic.
Where do I report a bug?
Use the contact form with topic "Bug Report" or email contact@bloomchats.com with steps to reproduce.
< 4h
Average first response
98%
Customer satisfaction
24/5
Support coverage
