Platform Features

Everything you need to automate Instagram

From AI auto-replies to visual flow builders — BloomChats is the most complete Instagram DM automation platform.

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Feature 01

AI-Powered Auto-Replies

BloomChats uses GPT to understand message intent — even when users don't type exact keywords. "How much?" matches your pricing template. "Are you open?" matches your hours.

Keyword-based template matching
AI intent fallback when no keyword matches
Configurable confidence threshold
Dynamic personalization with {username}
Custom fallback message for unrecognized queries
Rich message support: buttons, quick replies, carousels
Incoming DM
J
"hey do you ship to canada?"
shipping_inquiry94% match

Auto-reply
Hi! Yes, we ship worldwide 🌍 Canada orders arrive in 5-7 days. Free shipping over $75!
📦 Track Order🛍️ View Catalog
Feature 02

Visual Flow Builder

Build complex, multi-step automations on a ManyChat-style visual canvas. 20 step types including messages, carousels, A/B split tests, live chat handoff, HTTP webhooks, and more.

20 step types (messages, media, logic, capture & more)
ManyChat-style visual canvas with dot-grid background
Drag-and-drop node editor with connectors
A/B split testing & condition branching
Live chat handoff & admin notifications
HTTP webhook requests & carousel galleries
AI content generation inside each step
Real-time flow analytics dashboard
FLOW CANVAS8 steps
Trigger: Comment keyword
👋Welcome Message
Collect Interest
🔀Condition Branch
🛍️Send Carousel
🧪A/B Split Test
⏱️Delay 24h
📩Follow-up DM
Feature 03

Comment-to-DM Automation

Set trigger keywords on your Instagram posts. When followers comment them, BloomChats automatically sends a DM with your pre-configured response — links, promos, info, or flows.

Post-specific keyword triggers
Multi-keyword per trigger rule
Auto-reply to comment + send DM
Activate/deactivate triggers per post
Track which triggers convert best
Works with Reels, Stories & Feed posts
@your_brand
🛍️ ✨
Comment "LINK" to get early access!

F
@fan_123: LINK 🙏
S
@shopper: Link please!
Trigger matched → DM sent
📩 DM to @fan_123
Hey! 👋 Here's your link: shop.co/summer
Feature 04

Real-Time Analytics

Track every message, monitor engagement trends, and measure your automation ROI with detailed dashboards. Export data and visualize performance over time.

Messages sent/received in real-time
Top-performing templates dashboard
Unique sender tracking
Daily, weekly, monthly breakdowns
Template usage analytics
Up to 1-year data retention (Enterprise plan)
12,847
Sent
94.2%
Open Rate
1,203
Converts
JFMAMJJASOND
Feature 05

Lead Generation Suite

Capture emails, phone numbers, and custom data directly through DM automation. Create lead magnets, track leads, and export your contact lists — all from one dashboard.

Collect email, phone & custom input via DMs
Lead magnets (ebooks, discounts, webinars)
Leads dashboard with stats & filters
CSV export for CRM integration
Track lead sources & conversion rates
Automatic delivery via flow steps
Lead Capture Flow
Step 1: Collect Email
"What's your email? We'll send the guide!"
Step 2: Collect Phone
"Drop your number for exclusive deals 📱"
Step 3: Lead Magnet Sent
"Here's your free ebook: shop.co/ebook 📚"
2,847
Leads
1,923
Emails
1,156
Phones
Feature 06

Contact Management

Every person who messages you becomes a contact. Organize them with tags, segments, and custom notes — then automate based on contact properties.

Auto-create contacts from DMs
Tag contacts with custom labels
Segment by tags, activity, dates
Contact notes and history
Opt-in/opt-out tracking (GDPR)
Bulk contact management
Contacts
4,231 total
S
Sarah Martinez
VIPecom
2m ago
A
Alex Kim
leadcourses
5m ago
J
Jordan Lee
subscriber
12m ago
P
Priya Patel
VIPagency
1h ago
And more

Built for every workflow

Explore the full toolkit that powers thousands of Instagram businesses.

07

AI Content Generation

Let AI write your DM content in seconds. Generate optimized templates, flow step messages, and lead magnet copy — just describe what you want and GPT creates it for you.

One-click AI generation across all pagesSmart suggestions for common use casesGenerate templates, flow steps & lead magnetsPowered by GPT-4o-mini+2 more
AI Content Generator
Prompt
"Welcome message for new followers with discount"
Result
"Hey {{username}}! 👋 Welcome! Use code NEW15 for 15% off 🎉"
TemplatesFlow StepsLead Magnets
08

DM Templates

Create keyword-triggered auto-reply templates with AI assistance. When someone DMs a keyword, the right response fires instantly — with personalization, buttons, and rich media.

Keyword-based auto-repliesAI-assisted template writingVariable insertion ({username}, {first_name})Rich messages: buttons, quick replies, cards+2 more
DM Templates
price✨ AI
Our packages start at $29/mo! 💰
hours
We're open Mon-Fri 9am-6pm ⏰
link
Here's the link: shop.co/new 🔗
support✨ AI
Our team will get back ASAP! 🛟
09

Multi-Account Management

Connect and manage multiple Instagram Business accounts from a single BloomChats dashboard. Perfect for agencies, multi-brand businesses, or creators with multiple pages.

Up to 20 Instagram accountsOne unified dashboard for all accountsSet primary account per tenantPer-account analytics & templates+2 more
Account Switcher
F
@fashion_store
1,247 messages
Active
T
@tech_reviews
893 messages
Active
F
@fitness_co
2,156 messages
Active
F
@food_blog
421 messages
Paused
+ Add Account (4/20)
10

Rich Message Types

Go beyond plain text. Send buttons, quick replies, and carousels directly in Instagram DMs — creating interactive, conversion-optimized experiences.

Buttons with URLs and postbacksQuick reply promptsCarousel cards with imagesTemplate-based or flow-based+2 more
Check out our latest collection! 🔥
👗
👟
👜
Carousel · 3 product cards
🛒 Shop Now
💬 Ask
📏 Size Guide🚚 Shipping↩️ Returns💬 Agent
11

Enterprise Security

BloomChats uses only the official Meta Graph API — no browser automation, no password sharing, no gray-area hacks. Your Instagram account is 100% safe.

Official Meta Graph API onlyWebhook signature verificationAPI key authentication per tenantNo password storage+2 more
Official Meta Graph API
No browser hacks. 100% compliant.
Webhook Signature Verification
API Key Authentication
Data Encryption (AES-256)
GDPR Opt-in/Opt-out
SOC 2 Type II Ready
12

Affiliate Program

Earn 25% recurring commission for 6 months on every referral. Share your unique link, track conversions in real time, and get paid via Stripe, Razorpay, UPI, or bank transfer.

25% commission for 6 months per referral60-day cookie windowReal-time earnings dashboardLow $50 (₹500) minimum payout+2 more
$1,247
Earned
47
Referrals
Your Referral Link
bloomchats.com/ref/your-code
25% commission6 months60-day cookie
13

Story Triggers

Automatically DM followers when they mention you in a story or reply to your story. Set up custom responses per trigger type and optionally launch full flows.

Story mention auto-repliesStory reply detection & responseCustom DM text per trigger ruleConnect triggers to automation flows+2 more
Story Mention Detected
@follower_janeMentioned you
📸 Story preview
Trigger → Auto DM sent
📩 DM to @follower_jane
Thanks for the mention! 🙌 Here's 10% off: STORY10
14

File Sharing in Flows

Send PDFs, spreadsheets, presentations, documents, and media files directly inside your DM automation flows. Upload once, deliver to every qualifying follower automatically.

Send PDFs, Excel, PPTX, ZIP & moreUp to 25 MB per file uploadAttach files as flow stepsSupports 20+ file types+2 more
File Sharing in Flows
📄
Product-Catalog.pdf
2.4 MB
Sent ✓
📊
Price-List.xlsx
156 KB
Sent ✓
📑
Brand-Guide.pptx
5.1 MB
Sent ✓
📎 PDF📎 Excel📎 PPTX📎 ZIP📎 Images📎 Video

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Instagram DM Automation

Automate your DMs without losing the human touch

BloomChats helps creators and brands grow with smart, honest DM automation — built by two engineers who care about getting it right.

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B
BloomChats

Instagram DM automation built for creators and brands. Honest, affordable, and getting better every week.

Public Beta